ALettertotheManagerofaSupermarket
June25DearSir,Iamwritingtoinformyouofmyunhappyexperiencelatelyinyoursupermarket.
OnJune19th,Iwenttobuyadesklampintheelectricappliancesdepartmentofyoursupermarket.
Unfortunately,whenIwenthome,Iwasastonishedtofindthatitsimplystoppedworking.
Toresolvetheproblem,Iimmediatelywentbacktothecenterofrefundandexchangeinyourstore.
WhenItoldwhathadhappenedtotheyoungladyincharge,andaskedforrefundorexchange,
shewentsofaronthatoccasionastointerruptmecontinually.
Latersheevensaiditwasmyfaultandrefusedtolistentomeanylonger.
Istronglysuggestthattheladybeinstructedonthepropermannertowardscustomers.
Ihopeyouattachimportancetothismatter,andhelpsettleitassoonaspossible.
Yoursfaithfully,LiXiaoming