ALetterofComplaintaboutaCommodity
DearSir/Madam,IamwritingtoinformyouofmycomplaintaboutthemobilephoneIorderedonyourshoppingweb.
First,theproductwasscheduledtoarrivelastSaturday,buttomydisappointment,IdidnotreceiveituntilthisFriday.
Whatisworse,Ifoundthatthemobilephonedidnotmeetmyorderrequirement.
WhatIorderedwasablackone,butIgotawhiteone.
Asamatteroffact,thedelayofdeliveryandwrongcommodityhascausedmuchinconveniencetome.
Yourcompanyhasalwaysenjoyedanexcellentreputationamongcustomers
andthatiswhyIdecidedtomakepurchaseonyourshoppingweb.
HereIdemandarefundandyourexplanationsfortheunpleasantserviceyouhaveprovided.
Iamlookingforwardtoyourpromptreply.