Insuchachanging,complexsocietyformerlysimplesolutionstoinformationalneedsbecomecomplicated.Manyoflife’sproblemswhichweresolvedbyaskingfamilymembers,friendsorcolleaguesarebeyondthecapabilityofextendedfamilytoresolve.Wheretoturnforexpertinformationandhowtodeterminewhichexpertadvicetoacceptarequestionsfacingmanypeopletoday.
Addingtosocietalchangestodayisanenormoussupplyofinformation.Theindividualnowhasmoreinformationavailablethananygeneration,andthetaskoffindingthatonepieceofinformationrelevanttohisorherspecificproblemiscomplicated,time-consumingandsometimesevenoverwhelming.Coupledwiththegrowingquantityofinformationisthedevelopmentoftechnologieswhichenablethestorageanddeliveryofmoreinformationwithgreaterspeedtomorelocationsthanhaseverbeenpossiblebefore.Computertechnologymakesitpossibletostorevastamountsofdatainmachine-readablefiles,andtoprogramcomputerstolocatespecificinformation.
Telecommunicationdevelopmentsenablethesendingofmessagesviatelevision,radio,andveryshortly,electronicmailtobombardpeoplewithmultitudesofmessages.Satelliteshaveextendedthepowerofcommunicationstoreporteventsattheinstantoccurrence.Expertisecanbesharedworldwidethroughteleconferencing,andproblemsindisputecanbesettledwithoutparticipantsleavingtheirhomesand/orjobstotraveltoadistantconferencesite.Technologyhasfacilitatedthesharingofinformationandthestorageanddeliveryofinformation,thusmakingmoreinformationavailabletomorepeople.
Inthisworldofchangeandcomplexity,theneedforinformationisofgreatestimportance.Thosepeoplewhohaveaccurate,reliableup-to-dateinformationtosolvetheday-to-dayproblems,thecriticalproblemsoftheirbusiness,socialandfamilylife,willsurviveandsucceed.“Knowledgeispower”maywellbethemostcriticalrequirementofallpeople.
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