第一章 总则 ····································································································· 3
1. 1 总则 ································································································································· 3
1. 2 相关职责界定 ················································································································· 4
第二章 入住组织架构与职责 ··········································································· 4
2. 1 入住工作小组组织架构 ································································································· 4
2. 2 工作职责 ························································································································· 5
建设单位交房小组职责 ······················································································· 5
物业交房小组职责 ······························································································· 5
第三章 入住工作计划 ······················································································ 6
3. 1 整体工作计划 ················································································································· 7
3. 2 集中入住第一天工作计划 ····························································································· 8
第四章 入住工作流程 ······················································································ 9
4. 1 入住流程图 ····················································································································· 9
4. 2 入住流程明细 ··············································································································· 10
注意事项 ······················································································································ 12
第五章 入住应急预案 ···················································································· 13
第六章 附件清单 ···························································································· 13
第七章 人员定岗及物料准备 ········································································· 14
第八章 交房手续办理日程安排表 ································································· 15
第九章 入住现场布置方案 ············································································· 16
9. 1 入住现场布置的目的 ··································································································· 16
9. 2 入住现场布置要求 ······································································································· 16
入住布置时间要求 ···································································································· 16
9. 3 各社区部位布置要求 ··································································································· 18
入住现场布置所需物资清单及预算 ············································································ 20
交房入住是业主人生大事，也是建设单位在房产建设的最关键的闭环，是物业服务企业服务形象建立的最佳时期，建设单位和物业公司应相互配合，严密策划和组织新项目的业主集中交房工作。为业主提供便捷、高效、有序的交房服务； 新项目集中交房工作由项目所在建设单位主导，物业公司配合； 物业公司应配合建设单位履行房屋保修义务，在保修期内使工程质量问题得到及时、有效的处理，切实维护业主合法权益和建设单位的品牌形象；
建设单位与物业管理处负责组织成立交楼交房领导工作小组，批准交房工作方案，组织交房准备工作，确定交房时间。负责各项目交房管理工作的指导和监督； 物业公司负责具体编制物业交房方案，按计划准备及组织实施交房管理工作； 建设单位工程部负责协调监理公司和施工单位参与交楼验收工作，对业主的房屋质量问题确定整改时间并反馈业主；
第二章
入住工作小组 物业交房小组 建设单位交房小组 入住手续办理流程组 入住手续办理支持组 秩序维护组
后 勤 组 5 物业缴费组 6 领取钥匙组 7 验收房屋组 8 答
组 4 物业签约组 3 权证代办组 2 结算房款组 1 接待验证组
在业主入住过程中，除了物业小组之外，还会涉及到建设单位成立的入住小组，工作职责详细描述如下：
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U981878554
