Advanced data processing and analysis:
Build custom Large Language Models (LLMs) with GenAI to process and analyse huge data sets.
Provide fast, deep business insights for strategic consulting.
Automated Content Generation:
Automatically generate market analysis reports and other consulting project documents to improve project efficiency and quality.
Reduce the repetitive workload of employees in generating routine reports.
Customer Service Optimisation:
Apply natural language processing technology to improve the personalisation and interactivity of customer interactions.
Enhance customer service experience with GenAI tools.
Effectively communicate GenAI affordance
Clearly state actual features and limitations:
Clearly explain GenAI features and benefits, such as efficiency gains and increased accuracy, to customers.
Discuss potential challenges, such as data privacy issues and the need for high-quality data.
Organise training and demonstrations:
Demonstrate the use of GenAI technology through hands-on demonstrations and training so that customers can intuitively understand the value it brings.
Build trust-based relationships:
Build customer trust in the capabilities and potential of GenAI technology through active communication and sharing of success stories.
Ensure customers understand the long-term benefits of GenAI and how the technology can enhance their business competitiveness.