Lingling and Betty needed some information for their projects, so they wanted to go__________(楼上)to the Animal Room, but got into __________(麻烦)at the monkey________(展览). Daming broke the __________(规则)by __________(大叫)and trying to cross the__________(绳子)when he planned to see a monkey with a long_________(尾巴).The guard stopped him and got him to see the sign, "No _________"(进入). Then they discovered that Lingling’s mobile phone was__________(不见了). The guard told him to go __________(楼下) to the lost and found office. Lingling has to __________ (找到) her phone, or her mother will__________(惩罚) her .